- Help Centre
- Resources
- Getting Support
How to Contact Support
Resources are great, but sometimes you need personalised advice
This article applies to all users of FMI products, including FMI Works and Pulse
Need assistance?
- Log a ticket for the quickest response.
- Or phone us on +613 9602 2255
Support hours
Our hours are 8am - 5pm Monday to Friday AEST/AEDT (Melbourne, Australia timezone), except on Australian National public holidays.
If you have an urgent issue outside of these hours, call us and we will respond.
Support services
For full details of our customer support, see our Support Services Guide.