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Help Centre
Technical & Security
Resources
Getting Support
Overviews
eBook Resources
Set Up
Advanced Set Up
Product Updates
FMI Works Product Updates
Pulse Product Updates
Technical & Security
Application Programmer Interface (API)
Cloud Specifications
Operational Requirements
Security Policies
Security Updates
Facility Teams
Assets
Dashboards & Reporting
Financial
Locations
Planned Maintenance
Standard Requests
Supplier Management
User Management
Work Orders
Attachments
Requesters
Accessing FMI
Requests
Contractors
Accessing FMI
Accreditations & Inductions
Quotes
Work Orders
Technical & Security
Technical information about our products and how we handle areas like security and availability
Application Programmer Interface (API)
Introduction to APIs
API Features
API Service Guarantees
Using API Documentation
Cloud Specifications
Authentication and Authorization
Cloud Provider Statement
Data Backup and Auditing
Data Security At-Rest and In-Transit
Development Processes
Encryption and Certificate Management
High Availability / Disaster Recovery (HA/DR)
Performance, Scalability and Capacity Planning
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Operational Requirements
FMI Works
Pulse
Scout Web
Onsite
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Contractor Web
Pulse Technical Requirements
Pulse Visitor Registration System
Configuring the Pulse Visitor Registration System (VRS)
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Security Policies
Application DevOps
Business Continuity Plan
Data Breach Response Plan
Data Sovereignty and Ownership
Data Storage and Security
Security and Privacy Policies
Vulnerability and Penetration Testing
Historical Outage Disclosures
Permitted File Attachments
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Security Updates
Log4j Vulnerability (CVE-2021-44228)
