--- title: Technical & Security | Help Centre description: Technical information about our products and how we handle areas like security and availability --- [Skip to content](https://help.fmiworks.com/knowledge/technical-security#main-content) English Show submenu for translations [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new) [Go to Customer Portal](https://help.fmiworks.com/support) [![Logo.svg\]](https://help.fmiworks.com/hubfs/Logo.svg)](https://www.fmiworks.com/) Open main navigation Close main navigation - English Show submenu for translations - [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new) - [Go to Customer Portal](https://help.fmiworks.com/support) Get expert help, any time you need it - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.fmiworks.com/knowledge) 2. [Technical & Security](https://help.fmiworks.com/knowledge/technical-security) # Technical & Security Technical information about our products and how we handle areas like security and availability ## Application Programmer Interface (API) - [API Features](https://help.fmiworks.com/knowledge/api-features) - [API Service Guarantees](https://help.fmiworks.com/knowledge/api-service-guarantees) - [Introduction to APIs](https://help.fmiworks.com/knowledge/introduction-to-apis) - [Using API Documentation](https://help.fmiworks.com/knowledge/using-api-documentation) ## Cloud Specifications - [Authentication and Authorization](https://help.fmiworks.com/knowledge/authentication-and-authorization) - [Cloud Provider Statement](https://help.fmiworks.com/knowledge/cloud-provider) - [Data Backup and Auditing](https://help.fmiworks.com/knowledge/data-backup-and-auditing) - [Data Security At-Rest and In-Transit](https://help.fmiworks.com/knowledge/data-security-at-rest-and-in-transit) - [Encryption and Certificate Management](https://help.fmiworks.com/knowledge/encryption-and-certificate-management) - [High Availability / Disaster Recovery (HA/DR)](https://help.fmiworks.com/knowledge/high-availability-disaster-recovery) - [Performance, Scalability and Capacity Planning](https://help.fmiworks.com/knowledge/performance-scalability-and-capacity-planning) - [Development Processes](https://help.fmiworks.com/knowledge/development-processes) See less ▼ ## Operational Requirements - [FMI Works Operational Requirements](https://help.fmiworks.com/knowledge/fmi-works-operational-requirements) - [Pulse Operational Requirements](https://help.fmiworks.com/knowledge/pulse-operational-requirements) - [Pulse Technical Requirements](https://help.fmiworks.com/knowledge/pulse-technical-requirements) - [Onsite](https://help.fmiworks.com/knowledge/onsite-operational-requirements) - [BEIMS Web](https://help.fmiworks.com/knowledge/beims-web) - [Contractor Web](https://help.fmiworks.com/knowledge/contractor-web-operational-requirements) - [Pulse Visitor Registration System](https://help.fmiworks.com/knowledge/how-do-i-run-vrs-in-microsoft-edge) - [Configuring the Pulse Visitor Registration System (VRS)](https://help.fmiworks.com/knowledge/configuring-the-pulse-visitor-registration-system-vrs) See less ▼ ## Security Policies - [Application DevOps](https://help.fmiworks.com/knowledge/application-devops) - [Business Continuity Plan](https://help.fmiworks.com/knowledge/business-continuity-plan) - [Data Breach Response Plan](https://help.fmiworks.com/knowledge/data-breach-response-plan) - [Data Sovereignty and Ownership](https://help.fmiworks.com/knowledge/data-sovereignty-and-ownership) - [Data Storage and Security](https://help.fmiworks.com/knowledge/data-storage-and-security) - [Security and Privacy Policies](https://help.fmiworks.com/knowledge/security-and-privacy-policies) - [Vulnerability and Penetration Testing](https://help.fmiworks.com/knowledge/vulnerability-and-penetration-testing) - [Historical Outage Disclosures](https://help.fmiworks.com/knowledge/outage-disclosures) - [Permitted File Attachments](https://help.fmiworks.com/knowledge/permitted-file-attachments) See less ▼ ## Security Updates - [Log4j Vulnerability (CVE-2021-44228)](https://help.fmiworks.com/knowledge/logj) - [Resources](https://help.fmiworks.com/knowledge/resources#main-content) - [Getting Support](https://help.fmiworks.com/knowledge/resources#getting-support) - [Overviews](https://help.fmiworks.com/knowledge/resources#overviews) - [Set Up](https://help.fmiworks.com/knowledge/resources#set-up) - [Advanced Set Up](https://help.fmiworks.com/knowledge/resources#advanced-set-up) - [Product Updates](https://help.fmiworks.com/knowledge/product-updates#main-content) - [FMI Works Product Updates](https://help.fmiworks.com/knowledge/product-updates#fmi-works-product-updates) - [Pulse Product Updates](https://help.fmiworks.com/knowledge/product-updates#pulse-product-updates) - [Technical & Security](https://help.fmiworks.com/knowledge/technical-security#main-content) - [Application Programmer Interface (API)](https://help.fmiworks.com/knowledge/technical-security#application-programmer-interface-api) - [Cloud Specifications](https://help.fmiworks.com/knowledge/technical-security#cloud-specifications) - [Operational Requirements](https://help.fmiworks.com/knowledge/technical-security#operational-requirements) - [Security Policies](https://help.fmiworks.com/knowledge/technical-security#security-policies) - [Security Updates](https://help.fmiworks.com/knowledge/technical-security#security-updates) - [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams#main-content) - [Assets](https://help.fmiworks.com/knowledge/facility-teams#assets) - [Dashboards & Reporting](https://help.fmiworks.com/knowledge/facility-teams#dashboards-reporting) - [Financial](https://help.fmiworks.com/knowledge/facility-teams#financial) - [Locations](https://help.fmiworks.com/knowledge/facility-teams#locations) - [Planned Maintenance](https://help.fmiworks.com/knowledge/facility-teams#planned-maintenance) - [Standard Requests](https://help.fmiworks.com/knowledge/facility-teams#standard-requests) - [Supplier Management](https://help.fmiworks.com/knowledge/facility-teams#supplier-management) - [User Management](https://help.fmiworks.com/knowledge/facility-teams#user-management) - [Work Orders](https://help.fmiworks.com/knowledge/facility-teams#work-orders) - [Attachments](https://help.fmiworks.com/knowledge/facility-teams#attachments) - [Requesters](https://help.fmiworks.com/knowledge/requesters#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/requesters#accessing-fmi) - [Requests](https://help.fmiworks.com/knowledge/requesters#requests) - [Contractors](https://help.fmiworks.com/knowledge/contractors#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/contractors#accessing-fmi) - [Accreditations & Inductions](https://help.fmiworks.com/knowledge/contractors#accreditations-inductions) - [Quotes](https://help.fmiworks.com/knowledge/contractors#quotes) - [Work Orders](https://help.fmiworks.com/knowledge/contractors#work-orders) [![FMI](https://help.fmiworks.com/hs-fs/hubfs/FMI%20Logo%20Orange-1.png?width=99&height=33&name=FMI%20Logo%20Orange-1.png "FMI")](https://www.fmiworks.com/) Copyright © 2026, FMI Software Pty Ltd trading as FMI Works