How to Receive Updates about Requests

As a requester you can receive notifications on the progress of your request

This article is for FMI Works users who have been given access to the Requests Portal

How notifications work

As a requester, once you raise a request via the Requests Portal, you will receive email notifications about the progress of your request.

Email notifications are sent when the work order status is updated by the facility team.

How to track your request

If you miss a notification or want to know what is happening with your request, you can track the status in the Requests portal. See How to Track Your Request.