Help Centre
Log a Ticket
Go to Customer Portal
Sign in
Resources
Resources
Getting Support
Overviews
eBook Resources
Set Up
Advanced Set Up
Product Updates
FMI Works Product Updates
Pulse Product Updates
Technical & Security
Application Programmer Interface (API)
Cloud Specifications
Operational Requirements
Security Policies
Security Updates
Facility Teams
Assets
Dashboards & Reporting
Financial
Locations
Planned Maintenance
Standard Requests
Supplier Management
User Management
Work Orders
Attachments
Requesters
Accessing FMI
Requests
Contractors
Accessing FMI
Accreditations & Inductions
Quotes
Work Orders
Back to home
Help Centre
Resources
Resources
Getting Support
Overviews
eBook Resources
Set Up
Advanced Set Up
Product Updates
FMI Works Product Updates
Pulse Product Updates
Technical & Security
Application Programmer Interface (API)
Cloud Specifications
Operational Requirements
Security Policies
Security Updates
Facility Teams
Assets
Dashboards & Reporting
Financial
Locations
Planned Maintenance
Standard Requests
Supplier Management
User Management
Work Orders
Attachments
Requesters
Accessing FMI
Requests
Contractors
Accessing FMI
Accreditations & Inductions
Quotes
Work Orders
Resources
A collection of articles to help get you off on the right foot
Getting Support
How to Access the FMI Support Portal
How to Contact Support
FMI Support Services
Pulse Support Services
What to Expect When Onboarding with FMI
See more
Overviews
Getting Data Ready for FMI Works
Introduction to Work Orders
Reports Available in FMI Works
Who is FMI Works for?
Product Feature Request Process
See more
eBook Resources
Asset Management Maturity
Conquering Contractor Compliance
Five Keys to Making Management Pay Attention to FM
Improving Risk Resilience
Mastering Facilities Management
Pursuing Planned Maintenance
Repairing The Maintenance Request Process
Speaking to Stakeholders
Time Saving Tips
The Perils of Paper-Based Processes
See more
Set Up
How to Get Started with Employee Information
How to Get Started with Asset Information
How to Get Started with Location Data
How to Get Started with Supplier Information
How to Update Work Order Priority Settings
Preparing for Go Live Checklist
Setting Up Site Locations
Setting Up Building Locations
Setting Up Floor Locations
Setting Up Room Locations
How to Sign a Quote from FMI
See more
Advanced Set Up
How to set up Microsoft Entra ID SSO
How to set up Okta SSO
