--- title: How to Approve or Reject a Work Order that is Under Consideration description: A work order that is Under Consideration must be approved or rejected by an approver --- [Skip to content](https://help.fmiworks.com/knowledge/how-to-approve-or-reject-a-work-order-that-is-under-consideration#main-content) English Show submenu for translations [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new?hsLang=en) [Go to Customer Portal](https://help.fmiworks.com/support?hsLang=en) [![Logo.svg\]](https://help.fmiworks.com/hubfs/Logo.svg)](https://www.fmiworks.com/) Open main navigation Close main navigation - English Show submenu for translations - [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new) - [Go to Customer Portal](https://help.fmiworks.com/support) Get expert help, any time you need it - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.fmiworks.com/knowledge?hsLang=en) 2. [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en) 3. [Work Orders](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#work-orders) # How to Approve or Reject a Work Order that is Under Consideration ## A work order that is Under Consideration must be approved or rejected by an approver This article is for FMI Works users who have been given the permission of Works Approver ### Who is an approver? To approve work orders, a user must be given the [permission](https://help.fmiworks.com/knowledge/user-permissions?hsLang=en) of Works Approver by the organisation's FMI Works System Administrator. ### How approvers are notified of work orders awaiting approval The approver will be notified of a work request awaiting approval via the following methods.  **1. Email Notification** The body of the email will prompt the user to click a link which takes them to the approval dialog box in the *Requests* portal. The email can be forwarded to another approver if desired. **2. Dashboard** The *Status Update* on the *Requests* portal dashboard indicates work orders awaiting approval. Select 'WO is awaiting your approval' to go to the *Work Order Approval* page. ![](https://help.fmiworks.com/hs-fs/hubfs/image-png-Mar-07-2024-04-57-50-4951-AM.png?width=688&height=552&name=image-png-Mar-07-2024-04-57-50-4951-AM.png) ### How to approve a work order On the *Work Order Approval* page complete the details required. ![](https://help.fmiworks.com/hubfs/image-png-Feb-11-2022-04-10-57-43-AM.png) When the details have been updated select either 'Approved', 'Not Approved', or 'Cancel Request'. Selecting 'Cancel Request' will allow the requestor of the approval process to resubmit the request.    ### What happens next? An email will be sent to the requester notifying them that the request has either been approved, not approved, or cancelled.    The action taken will show within *Approval* on the *Work Order Details* screen. The action is also recorded in the work order log. ![](https://help.fmiworks.com/hubfs/image-png-Nov-09-2022-11-52-52-7552-PM.png) ### Final step It is recommended that the person declining the request (Works Approver) immediately changes the status of the work order to 'Not to Proceed'*.*   - [Resources](https://help.fmiworks.com/knowledge/resources?hsLang=en#main-content) - [Getting Support](https://help.fmiworks.com/knowledge/resources?hsLang=en#getting-support) - [Overviews](https://help.fmiworks.com/knowledge/resources?hsLang=en#overviews) - [Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#set-up) - [Advanced Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#advanced-set-up) - [Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#main-content) - [FMI Works Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#fmi-works-product-updates) - [Pulse Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#pulse-product-updates) - [Technical & Security](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#main-content) - [Application Programmer Interface (API)](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#application-programmer-interface-api) - [Cloud Specifications](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#cloud-specifications) - [Operational Requirements](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#operational-requirements) - [Security Policies](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-policies) - [Security Updates](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-updates) - [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#main-content) - [Assets](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#assets) - [Dashboards & Reporting](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#dashboards-reporting) - [Financial](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#financial) - [Locations](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#locations) - [Planned Maintenance](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#planned-maintenance) - [Standard Requests](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#standard-requests) - [Supplier Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#supplier-management) - [User Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#user-management) - [Work Orders](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#work-orders) - [Attachments](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#attachments) - [Requesters](https://help.fmiworks.com/knowledge/requesters?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/requesters?hsLang=en#accessing-fmi) - [Requests](https://help.fmiworks.com/knowledge/requesters?hsLang=en#requests) - [Contractors](https://help.fmiworks.com/knowledge/contractors?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accessing-fmi) - [Accreditations & Inductions](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accreditations-inductions) - [Quotes](https://help.fmiworks.com/knowledge/contractors?hsLang=en#quotes) - [Work Orders](https://help.fmiworks.com/knowledge/contractors?hsLang=en#work-orders) [![FMI](https://help.fmiworks.com/hs-fs/hubfs/FMI%20Logo%20Orange-1.png?width=99&height=33&name=FMI%20Logo%20Orange-1.png "FMI")](https://www.fmiworks.com/) Copyright © 2026, FMI Software Pty Ltd trading as FMI Works