--- title: How Internal Trades Manage Work Orders description: As an internal tradesperson you can manage work assigned to you from your mobile device or PC --- [Skip to content](https://help.fmiworks.com/knowledge/how-internal-trades-manage-work-orders#main-content) English Show submenu for translations [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new?hsLang=en) [Go to Customer Portal](https://help.fmiworks.com/support?hsLang=en) [![Logo.svg\]](https://help.fmiworks.com/hubfs/Logo.svg)](https://www.fmiworks.com/) Open main navigation Close main navigation - English Show submenu for translations - [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new) - [Go to Customer Portal](https://help.fmiworks.com/support) Get expert help, any time you need it - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.fmiworks.com/knowledge?hsLang=en) 2. [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en) 3. [Work Orders](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#work-orders) # How Internal Trades Manage Work Orders ## As an internal tradesperson you can manage work assigned to you from your mobile device or PC This article is for FMI Works users who have been given the permission of Works User  ### Getting Started In FMI Works, work assigned to internal trades can be managed using the *Requests* Portal. If you have not used FMI Works before, you will first need to be invited by your FM team. Once you have received your email invitation, follow the [sign up process](https://help.fmiworks.com/knowledge/how-do-i-login?hsLang=en). ### With the Requests Portal, you can - View all work orders assigned to you. - Complete any work orders assigned to you. - Search and view your work order history. - [Report issues](https://help.fmiworks.com/knowledge/how-to-raise-a-request?hsLang=en) you identify on site. #### Viewing your assigned work orders To view the work orders that have been assigned to you, go to the *Requests* Portal and select *Open Requests.* *![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-54-18-6249-AM.png)* Note: *Open Requests* will also contain the issues you have reported using the *Requests* Portal. You will only have the ability to complete work orders where the job has been assigned to you. After selecting *Open Requests*, if there are a large number of work orders, you can filter by work order number, key words, type of work, or status of work order.  ![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-54-34-2136-AM.png) Selecting a work order will open the *Work Order Details *page. This includes full information about the job including Location, Priority, Due Date, Asset Details, and any documentation required to complete the work. ![](https://help.fmiworks.com/hubfs/image-png-Apr-14-2023-12-55-37-8860-AM.png) #### Completing your assigned work orders First, view the work orders that have been assigned to you by going to the *Requests* Portal and selecting *Open Requests.* Once you have finished the work, open the relevant work order and select *Complete Job.* *![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-56-01-7245-AM.png)* Complete the following fields on the work order and then select *Save.* - *Completed On*: Choose the date/time to record when the work was completed. - *Time Taken*: Indicate the time taken to complete the work. This is based on hours so if the job took you 15 minutes, you would need to enter 0.25. - *Work Done By:* Select your name from the drop down. - *Quick Option:* Select the quick option that is relevant e.g., *Fully Complete*. - *Comments / Actions:* Comments will be automatically added based on the *Quick Option* you selected. You can also add additional information if required. ![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-56-25-8737-AM.png) #### Searching and viewing your work order history To search the work orders that have been assigned to you, go to the *Requests* Portal and select *Search All.* *![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-56-40-4956-AM.png)* A combination of filters can be used to refine your search. Use the column headers to refine the results by *WO #, State, Short Description, Full Description, Location, Job Activity, Due/Completed,* or *WO Status*.  ![](https://help.fmiworks.com/hubfs/undefined-Apr-14-2023-12-56-52-9638-AM.png) #### Report issues found onsite Any additional issues you have found while onsite can be logged in the *Requests* Portal*.* See [How to Raise Requests](https://help.fmiworks.com/knowledge/how-to-raise-a-request?hsLang=en) for instructions. - [Resources](https://help.fmiworks.com/knowledge/resources?hsLang=en#main-content) - [Getting Support](https://help.fmiworks.com/knowledge/resources?hsLang=en#getting-support) - [Overviews](https://help.fmiworks.com/knowledge/resources?hsLang=en#overviews) - [Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#set-up) - [Advanced Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#advanced-set-up) - [Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#main-content) - [FMI Works Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#fmi-works-product-updates) - [Pulse Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#pulse-product-updates) - [Technical & Security](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#main-content) - [Application Programmer Interface (API)](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#application-programmer-interface-api) - [Cloud Specifications](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#cloud-specifications) - [Operational Requirements](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#operational-requirements) - [Security Policies](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-policies) - [Security Updates](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-updates) - [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#main-content) - [Assets](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#assets) - [Dashboards & Reporting](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#dashboards-reporting) - [Financial](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#financial) - [Locations](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#locations) - [Planned Maintenance](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#planned-maintenance) - [Standard Requests](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#standard-requests) - [Supplier Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#supplier-management) - [User Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#user-management) - [Work Orders](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#work-orders) - [Attachments](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#attachments) - [Requesters](https://help.fmiworks.com/knowledge/requesters?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/requesters?hsLang=en#accessing-fmi) - [Requests](https://help.fmiworks.com/knowledge/requesters?hsLang=en#requests) - [Contractors](https://help.fmiworks.com/knowledge/contractors?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accessing-fmi) - [Accreditations & Inductions](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accreditations-inductions) - [Quotes](https://help.fmiworks.com/knowledge/contractors?hsLang=en#quotes) - [Work Orders](https://help.fmiworks.com/knowledge/contractors?hsLang=en#work-orders) [![FMI](https://help.fmiworks.com/hs-fs/hubfs/FMI%20Logo%20Orange-1.png?width=99&height=33&name=FMI%20Logo%20Orange-1.png "FMI")](https://www.fmiworks.com/) Copyright © 2026, FMI Software Pty Ltd trading as FMI Works