How to Enable the Delayed Work Order Status

The Delayed status can be enabled to allow contractors to set a work order to Delayed when work previously started is put on hold

This article is for FMI Works users who have been given the permission of System Administrator

What is the Delayed status?

As an organisation, you can choose to allow contractors to set a work order to the status of Delayed.

Setting the work order to Delayed removes it from Work in Progress, providing better visibility on the status of open jobs.

If this option is enabled, the Delayed button is shown on the work order in the Contractor Portal.

How to enable the Delayed status

From the Administrator module, go to Work > Contractor Portal > Customise Portal.

Tick the box for Allow contractors to Delay / Continue WOs.

Contractors delay continue jobs

More information

See When to Use the Delayed Work Order Status and, for contractors, How to Delay a Work Order.