--- title: How to Create a Supplier Employee description: A supplier employee contact must be created for external contractors who need to be assigned work orders --- [Skip to content](https://help.fmiworks.com/knowledge/how-to-create-a-supplier-employee#main-content) English Show submenu for translations [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new?hsLang=en) [Go to Customer Portal](https://help.fmiworks.com/support?hsLang=en) [![Logo.svg\]](https://help.fmiworks.com/hubfs/Logo.svg)](https://www.fmiworks.com/) Open main navigation Close main navigation - English Show submenu for translations - [Log a Ticket](https://help.fmiworks.com/knowledge/kb-tickets/new) - [Go to Customer Portal](https://help.fmiworks.com/support) Get expert help, any time you need it - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.fmiworks.com/knowledge?hsLang=en) 2. [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en) 3. [User Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#user-management) # How to Create a Supplier Employee ## A supplier employee contact must be created for external contractors who need to be assigned work orders This article is for FMI Works users who have been given the permission of System Administrator ### Creating new users There are two steps in the [user creation](https://help.fmiworks.com/knowledge/how-to-create-a-new-user?hsLang=en) process. 1.  The user is created as a contact. There are three types of contacts: [employee contacts](https://help.fmiworks.com/knowledge/how-to-create-an-employee-contact?hsLang=en), supplier employee contacts, and [Interested Parties](https://help.fmiworks.com/knowledge/how-to-create-an-interested-party?hsLang=en). **In this article we look at how to create a supplier employee contact.** 2.  [User permissions](https://help.fmiworks.com/knowledge/user-permissions?hsLang=en) are assigned. ### What is a supplier employee contact? A supplier employee contact is an external contractor who will be responsible for performing the work on the work order. Each supplier must have at least one supplier employee contact. This allows the contractor to be assigned work orders. It also allows the contractor to login to the FMI Contractor Portal to manage their work orders. ### Creating a Supplier Employee Contact  From the Services module, select *Suppliers* > *Supplier List >* *Edit Supplier.* On the *Edit Supplier* page, select the *Employees* tab. A list of supplier employees will be displayed. ![](https://help.fmiworks.com/hubfs/image-png-May-10-2022-05-59-41-74-AM.png) There are two types of supplier employees as outlined below.  | *Primary Contact*  | Can be assigned to work orders and can assign work to other employees. Can see all work orders assigned to the supplier. Can manage quotesand company details. Work order emails will default to this contact when the supplier is assigned to the work order. | | --- | --- | | *Secondary Contact*  | Can be assigned to work orders. Can see work orders assigned to them but cannot see work orders assigned to another employee. Does not have access to quotesor company details. | You can create as many supplier employees as required but only one contact can be the *Primary Contact*.    To create a supplier employee select *Add Employee*.  ![](https://help.fmiworks.com/hubfs/image-png-May-10-2022-06-09-36-81-AM.png)   **Required Fields**  | *Name* | Full name of the employee. | | --- | --- | | *Email Address* | Their email address. | | *Set as* | Primary or secondary contact; active or inactive. | | *Applicable Sites * | Select the site/s this employee has access to. Site access determines the work orders the employee can be assigned to.  | **Optional Fields** | *Phone* | Their phone number. | | --- | --- | | *Mobile Phone* | Their mobile number. | Fill in the required fields and select *Save*.   If the supplier employee intends to use the [Contractor Portal](https://help.fmiworks.com/knowledge/using-the-contractor-portal?hsLang=en) to manage their work orders, [user permissions](https://help.fmiworks.com/knowledge/user-permissions?hsLang=en) must be assigned. - [Resources](https://help.fmiworks.com/knowledge/resources?hsLang=en#main-content) - [Getting Support](https://help.fmiworks.com/knowledge/resources?hsLang=en#getting-support) - [Overviews](https://help.fmiworks.com/knowledge/resources?hsLang=en#overviews) - [Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#set-up) - [Advanced Set Up](https://help.fmiworks.com/knowledge/resources?hsLang=en#advanced-set-up) - [Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#main-content) - [FMI Works Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#fmi-works-product-updates) - [Pulse Product Updates](https://help.fmiworks.com/knowledge/product-updates?hsLang=en#pulse-product-updates) - [Technical & Security](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#main-content) - [Application Programmer Interface (API)](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#application-programmer-interface-api) - [Cloud Specifications](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#cloud-specifications) - [Operational Requirements](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#operational-requirements) - [Security Policies](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-policies) - [Security Updates](https://help.fmiworks.com/knowledge/technical-security?hsLang=en#security-updates) - [Facility Teams](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#main-content) - [Assets](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#assets) - [Dashboards & Reporting](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#dashboards-reporting) - [Financial](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#financial) - [Locations](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#locations) - [Planned Maintenance](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#planned-maintenance) - [Standard Requests](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#standard-requests) - [Supplier Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#supplier-management) - [User Management](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#user-management) - [Work Orders](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#work-orders) - [Attachments](https://help.fmiworks.com/knowledge/facility-teams?hsLang=en#attachments) - [Requesters](https://help.fmiworks.com/knowledge/requesters?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/requesters?hsLang=en#accessing-fmi) - [Requests](https://help.fmiworks.com/knowledge/requesters?hsLang=en#requests) - [Contractors](https://help.fmiworks.com/knowledge/contractors?hsLang=en#main-content) - [Accessing FMI](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accessing-fmi) - [Accreditations & Inductions](https://help.fmiworks.com/knowledge/contractors?hsLang=en#accreditations-inductions) - [Quotes](https://help.fmiworks.com/knowledge/contractors?hsLang=en#quotes) - [Work Orders](https://help.fmiworks.com/knowledge/contractors?hsLang=en#work-orders) [![FMI](https://help.fmiworks.com/hs-fs/hubfs/FMI%20Logo%20Orange-1.png?width=99&height=33&name=FMI%20Logo%20Orange-1.png "FMI")](https://www.fmiworks.com/) Copyright © 2026, FMI Software Pty Ltd trading as FMI Works